Frequently Asked Questions
What is your return or refund policy?
Customized Packages & services provided can’t be returned or refunded but non-customized packages are liable for 50% refund, only if informed 48 hours before.
Do you offer international shipping?
Shipping is only available within Georgia.
What are your payment options?
Mobile Bank Transfers and Cash Deposits.
What is your minimum package price?
50 GEL.
Is it just birthday packages you do?
We offer packages for any occasion such as birthdays, anniversaries, Valentine’s Day, period care, graduations, baby showers, bridal showers, house warmings and other special occasions.
Can the gift/package be personalized or customized?
Yes it can, according to your taste.
What if I don’t know what to get?
We have a free online consultation where we get to discuss, provide suggestions and help you make a decision.
What is your cancellation policy?
48 hours cancellation period after order placement.
How long does it take to prepare a package?
Non-customized packages- Minimum of 48 hours (less than 48hrs attract express fee)Customized packages- Varies & depends on the item to be customized.
Is delivery included?
Delivery is calculated based on your location.